We train the engineers we dispatch.
INS delivers infrastructure and IT field work across South Korea for companies based anywhere else. Installation, deployment, smart hands and support, in both English and local language, by engineers we trained ourselves.
Dispatch
Nationwide
Language
English + Korean
Quote
Fixed, no drift
Report
Same day
What we do
International companies need work done physically in South Korea and have nobody there.
INS takes those jobs and dispatches engineers. Scoped in English, delivered on site, reported the same day.
We do not source engineers from a marketplace. We train them ourselves, so we know exactly what each one has done.
That training is INSystems Academy, our own school for infrastructure engineers. It is the reason every dispatch carries a name and a known skill set.
Services
Scoped and quoted per job. If your task is not on the list, ask anyway.
On-site presence for your remote team. Reboots, cabling changes, media swaps, eyes-on-glass while your engineers drive.
typical: reboots · cable moves · media swaps · visual checks
Switch and router installation, configuration, and cutover support, planned around your change window.
typical: install · configure · cutover support
Patch panel work, cable runs, labelling and testing, documented to standard.
typical: runs · terminations · labelling · testing
Rack and stack, decommission, migration and hardware replacement in colocation facilities and on-premise rooms.
typical: rack & stack · decommission · migration
Desktop, Windows Server, Active Directory and user-side issues, worked in your ticketing system or reported directly.
typical: desktop · Windows Server · Active Directory
Access point installation, site surveys and heat mapping, with the survey report handed over.
typical: AP installation · site survey · heat map
Break-fix, part swaps and third-party maintenance tasks, coordinated with your vendor process.
typical: break-fix · part swaps · TPM tasks
Coverage
South Korea, nationwide. And only South Korea. That focus is the point: your job does not wait for someone to be flown in, cleared and briefed. The engineer is already in the country.
Capability
Every INS engineer is trained in-house through INSystems Academy and works in English: scoping, on site, and in the report. Behind them sits an engineering team that has built, cut over and decommissioned production networks, and reviews every job that goes out.
Active, and the engineer who holds it works the jobs.
Network
Systems
Field
Our track record
Process
The honest answer to “what happens after I email you.” Four steps, no ticket queue.
Scope
You send the site, the task and the window. We ask whatever is missing. If we cannot staff it, we say so here, before quoting.
Quote
A fixed price for the work. Travel beyond 25 km is a separate line, stated up front. No figure changes after you accept.
Dispatch
A named engineer, confirmed before the day. You know who is arriving, what they have done, and how to reach them.
Report
Photographs, what was done, what was found. Signed off the same day, in English, into your system or ours.
Why INS
Four things a marketplace cannot say. Each one is checkable on your first job.
The engineer on your site works for us
Your job is never handed to a third party. We do not keep a bench of strangers, so the person who turns up is one we trained and one we answer for.
Every engineer learned the same way
One curriculum, one set of procedures, one way of writing up a job. A second visit does not mean starting again with somebody who works differently.
We turn down work we cannot staff
If the window, the site or the skill is outside what we can cover, you hear it at scoping. Nobody is sent to a job to discover that on the day.
One point of contact
A person answers you, and the same person stays with it across the whole job. Not a ticket queue with a new name on every reply.
FAQ
Yes. Most infrastructure work happens outside business hours, so that is normal rather than an exception. Send the window with the scope and it is priced into the quote before you accept.
The engineer does. They live in Korea and work in Korean, so reception, site induction, escort rules and whatever the building wants filled in before entry are handled on the ground. Nobody on your side needs to be awake to translate a security desk.
Yes. Ship it ahead and the engineer brings it to site on the day. Tell us what is coming when you scope the job, so delivery and the install window are not booked against each other.
Yes. The engineer signs your NDA before the job and works to your site rules. If a requirement is one we cannot meet, you hear that at scoping rather than on the day.
No retainer and no monthly commitment. A single site visit is a normal order, scoped and quoted on its own.
Request a scope
Tell us the site, the task and the window. We come back with questions or a fixed quote. If we cannot staff it, we tell you that instead.